INOCYX is committed to cooperating with law enforcement agencies in their investigations while upholding user privacy. We understand the importance of safeguarding our platform and preventing illegal activity. Here's a detailed guide for law enforcement officials submitting requests for information:
Required Information:
To ensure a prompt and efficient response, please include the following in your formal request:
- Identifying Information:
- Agency: Full name and jurisdiction of the law enforcement agency.
- Officer: Name, title, badge number, and contact details of the requesting officer.
- Case Details:
- Nature of Investigation: A clear and concise description of the criminal activity under investigation.
- Specific Information Requested: Clearly outline the specific information you require from INOCYX (e.g., user data, account activity, transaction details).
- Relevant Legal Documents: Attach copies of any court orders, subpoenas, or warrants authorizing the request for information.
Legal Process:
All requests for user information must be made through a valid legal process. These may include:
- Subpoena: A court order directing INOCYX to produce specific user information.
- Search Warrant: A court order authorizing law enforcement to search for and seize electronic evidence from INOCYX's servers.
- Court Order: An order issued by a court compelling INOCYX to disclose specific user information.
Data Availability:
The type of information INOCYX can provide depends on the nature of your request. We may be able to provide, but are not limited to:
- Basic User Information: Name, email address, phone number (if provided) associated with the account.
- Account Activity: Transaction history (dates, times, amounts, types of transactions), IP addresses used to access the account.
- Wallet Information: Crypto wallet addresses associated with the user account, on-platform transaction history.
Response Time:
INOCYX strives to respond to all legitimate law enforcement requests in a timely manner, considering the complexity of the request and the verification process for legal documents.
How to Submit a Request:
For secure transmission of sensitive information and efficient request management, we require all law enforcement requests to be submitted through mail to the below contact.
Contact:
For any questions regarding law enforcement requests, please contact our Legal Department at:
Important Notice:
- INOCYX prioritizes user privacy and will only disclose user information when compelled by a valid legal process.
- INOCYX reserves the right to deny requests that are overly broad, vague, or not accompanied by a valid legal document.
- INOCYX may request clarification or additional information from law enforcement officials before processing a request.
- INOCYX maintains a robust compliance program and actively cooperates with law enforcement investigations.
- We encourage law enforcement to familiarize themselves with India's Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, as these may be relevant to their investigation.
